Transforming Calls into Actionable Feedback.
Discover the Power of Sentiment Analysis for Your Customer Calls.
Read the latest articles to learn best customer service practices.
Articles
First Day in the Call Center Floor: What You NEED to Know
How to Organize Your Call Center Training Program Into 5 Phases
Call center burnout: what it is and how to overcome it
How to Improve Call Center Performance
Your Call Center Manager Playbook
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Elevating Customer Experiences, One Call at a Time.
Features
Real-Time Analysis
Instantly analyze call sentiment for immediate response and intervention.
Learn MoreCustom Reports
Create tailored sentiment reports to track specific KPIs and trends to make informed decisions.
Learn MoreHistorical Insights
Gain valuable insights from past calls to improve service quality over time.
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Our Sentiment Analysis in Numbers
Discover the Data Behind Our Success.
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Active Users
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Audio Files Processed
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Sentiment Accuracy
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Response Time
Pricing
Choose the package that suits your role and level of insight with our Manager and Rookie packages.
Rookie (Employee)
₹99 / mo
Limited Access
Basic Sentiment Analysis
Sentiment Scores
Limited Reporting
Standard Customer Support
Popular
Manager
₹199 / mo
Full Access
Real-time Monitoring
Team Management
Advanced Analytics
Integration Support
Data Security